Join the Marketplace
We pride ourselves on running a predictable launch cadence for Hint Marketplace partners. When we move forward with a partnership, our team stays engaged through go-live to guarantee a smooth rollout for mutual customers.
1. Getting started form
Complete the Partner Application Form with company details, integration scope, and at least one DPC practice referral. This unlocks the evaluation conversation and helps us prioritize enablement.
2. Initial scoping meeting
Once the form is approved we schedule a working session with your product and engineering leads.
- Align on partnership objectives and personas.
- Walk through Building an Integration and Building an App
- Whiteboard the end-to-end user experience so both teams understand the surface area.
Shared customerIdentify at least one shared practice willing to run the beta. Their feedback keeps quality high and accelerates launch approvals.
3. Sandbox + agreements
Following commercial approval we countersign the Integration Partner Agreement and provide sandbox access.
- Hint provisions your sandbox credentials (login, partner API key, example data).
- You provision a sandbox tenant on your side for Hint to test against.
- Start building with support from our team.
4. Integration and product follow-ups
Schedule deep dives as needed to validate data modeling, activation flows, and naming within your UI.
- Send technical questions to [email protected].
- Reach out when you are ready to begin beta testing in production.
Demo videoRecord a short walkthrough of the integration once it is feature complete. We use it internally for QA and may feature it on your Hint Partner Ecosystem listing (see Keragon's example).
5. Internal testing & help documentation
- Grant Hint access to a sandbox account or schedule a guided demo before any beta enablement.
- Show how practices enable, and use the integration end-to-end.
- Collaboratively draft customer-facing documentation while testing is underway.
6. Beta testing & release management
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Hint enables the integration for each beta practice individually.
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Practices see the integration in marketplace.
Adding a beta practiceEmail [email protected] with the practice name and admin contact if you need to add or remove beta sites. Hint enables each practice individually during beta.
We typically run beta programs for several weeks to collect meaningful feedback. The Hint partnerships team will reach out to practices directly; please keep us posted on major fixes so we can re-test promptly.
7. Partner launch & marketing plan
- Align on customer support content, go-to-market copy, and a Hint Partner Ecosystem page.
- Coordinate the marketing launch (webinar, newsletter, social, in-product placements).
8. Production enablement & InstantOn
- After beta feedback is addressed, we run one more end-to-end test and enable the integration for all practices.
- Launch communications go live across the Hint app and agreed marketing channels.
Updated about 3 hours ago
