Setting up your Sandbox Account & API Keys

This guide covers how to create sandbox accounts, switch into them, and get API keys for development.

Sandbox account types

Hint supports two sandbox account types:

Account type	What it is for	Contains Patient Data
Partner sandbox	High-level integration settings like webhook configuration, and API key management	No
Practice sandbox	Workflow testing from the provider perspective (patients, memberships, charges, and related operations)	Test data only, no live PHI

Create your sandbox accounts

From your partner account's sandbox page:

Create or confirm your Partner sandbox
Create one or more Practice sandboxes
Click Switch next to any sandbox to administer that specific sandbox account

Most teams only need one partner sandbox and one practice sandbox.

When to create multiple practice sandboxes

Create multiple practice sandboxes only if you need to model multiple live practices. Otherwise, a single practice sandbox is usually enough for development and QA.

Team access behavior

When you add a user to your partner account team, that user is automatically added to all sandbox accounts:

Partner sandboxes
Practice sandboxes

This gives developers access to the environments they need without granting live practice access by default.

Get your first API keys

To get API keys for testing:

Switch into your Partner sandbox
Open the API Keys tab
Create or copy the key you will use for sandbox calls

Use the sandbox API base URL:

https://api.sandbox.hint.com

After you have your key, continue with Making Requests.