New Partner Process
We pride ourselves on being efficient to work with from both a business, and technical perspective. As such, if we decide to move forward with a partnership, our engineering team will provide full technical support during and after the integration process to ensure smooth delivery of a solution to our mutual clients.
The following is designed to ensure a smooth process from inception through full go-live.
- Getting Started Form
- Fill out out our getting started form to give us basic information about your company and your application
- Initial Scoping call
- Scheduled once the getting started form has been completed
- Agenda:
- Go over Integration Best Practices
- Discuss design/functionality of integration
- Sandbox
- Once your application has been approved, we will email your technical/product lead all the info you need to get developing, including a test practice account, API keys, etc
- Provide our team with a sandbox for testing
- Integration/Product Design Follow Up
- Scheduled, if needed, to delve deeper into the design of the integration
- Building
- Any technical questions should be directed to [email protected]
- Please reach out to us when you are ready to start beta testing in production
- Internal Testing & Help Documentation
- Hint team will need access to a staging account or have a demo run for us before beta testing can begin
- We will need see every aspect of the integration including turning it on
- Helped documentation will begin to be built based on this testing
- Beta Release & Marketing Planning
- Integration will be moved into production if everything is working smoothly
- If we have mutual clients who are interested in testing the integration, we will start by just making it live for them
- If we do not have mutual clients, we will work to find interested parties and define a timeline for beta testing
- Our marketing teams will work together to come up with a joint marketing initiative
- If during this stage, large edits need to be made we will need to redo steps 6 & 7
- Second Internal Testing
- Before the integration is made live for all, the Hint team will need to do another round of testing
- Full Release & Announcement
- If the second round of testing goes well we will make the integration live for all and promote the partner within our app, and
- Launch the partnership on our Hint Partners website, and
- Co-launch our joint marketing initiative
Updated about 3 years ago